In fast-changing times companies have to fight uncertainty and adapt their products and services to satisfy evolving customers’ needs. Companies are working hard to innovate their offers but changing the outcomes is not enough.
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Creating the “New Normal”
The coronavirus pandemic has led to many extraordinary world-changing events including forcing companies to reinvent their operations, structures, and services as fast as possible. Transformations activities once planned over time were made true in just a few days.
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